Frequently asked questions
Ordering & subscriptions
How does Subscribe & Save work?
You save 20% on every subscription order, and shipping is free. Pick your coffee, choose delivery every 2, 4 or 6 weeks, and we’ll send it on that schedule until you change or cancel it. Each delivery is charged to your payment method on file, and we email you a reminder before each renewal. See our subscriptions page for the full details.
Can I skip, pause or cancel my subscription?
Yes, you can skip, pause or cancel anytime online in My Account. There’s no phone call to make and no minimum number of deliveries. Cancellation takes effect before your next renewal, so you won’t be charged again.
Can I change my delivery schedule or what’s in my subscription?
Yes, you can change your delivery frequency in My Account, and changes apply starting with your next renewal. For anything else, send us a note through our contact form.
How do I contact you?
The best way to reach us is our contact form. Include your order number if your question is about an order.
Coffee
What coffees do you offer?
We offer two coffees: Classic Roast and Mushroom Blend. Classic Roast is our everyday cup. Mushroom Blend is a medium roast blended with lion’s mane, cordyceps and reishi mushrooms.
What does the Mushroom Blend taste like?
It’s a medium roast blended with lion’s mane, cordyceps and reishi mushrooms, and it brews like your usual cup. Full ingredients are listed on the product page.
Where does your coffee come from?
Our coffee is roasted and packed by a US private-label partner and shipped to you from within the United States.
Do you sell honey or trail mix?
Not yet, but both are coming soon. Join our email list to hear first when they launch. Subscribers will also be able to add them through our upcoming The Ritual subscription.
Bedding
What is your bedding made from?
Our bedding is made from bamboo-derived fabric.
Can I return bedding?
Yes, unopened bedding in its original packaging can be returned within 30 days of delivery. You pay return shipping unless the item is defective or we sent the wrong one, and we refund your original payment method once we’ve inspected the return. Start a return through our contact form. See our returns policy for details.
Shipping & returns
Where do you ship, and how much does it cost?
We ship within the contiguous United States, and shipping is always free on subscriptions. One-time orders ship free over. See our shipping policy for processing and delivery times.
Why did my order arrive in more than one package?
Coffee and bedding ship from different US partners, so a mixed order may arrive in separate boxes. Each shipment gets its own tracking when available.
Can I return coffee?
No, coffee and other food products can’t be returned once shipped, but we’ll fix any problem with your order. If your coffee arrives damaged or you received the wrong item, contact us within 14 days of delivery with a photo, and we’ll send a replacement or refund you.
About us
Who is B-Line Supply?
B-Line Supply is a small business based in Gilbert, Arizona, operated by B-Line Supply LLC. We sell coffee and bamboo bedding, with honey and trail mix on the way. Our coffee is roasted and packed by a US private-label partner, and our bedding ships from a trusted supplier.
Can I buy B-Line Supply products on Amazon or other marketplaces?
No, we sell only at blinesupply.com. We don’t sell on Amazon, eBay, Walmart or any other marketplace. Any listing you see on those sites is an unauthorized resale, and those products aren’t covered by our guarantee or returns policy. Buyer beware: we can’t vouch for how they were stored or handled, so buy directly from us to be sure you’re getting the real thing.