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We are an online retailer of home textiles.

At B Line Supply we believe that our most important job is to serve you, our customer.  We know that you have many options regarding where to purchase and truly value your business.  Every decision that we make is with you in mind.

Our goal is to help you find the best product to suit your needs and budget.

Once you place your order and hit the purchase button, you will immediately receive a confirmation e-mail with all of the details of your transaction and we will have pre-authorized your credit card for the purchase.  We then automatically reach out to our suppliers to confirm that your item is in stock and ready to be picked / packed and shipped to you.

All orders canceled after 48 hours are subject to a $10 administration fee, whether or not your order has shipped.  If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges and any restocking charges from the manufacturer. Refunds will only be issued to the original credit card that you used when placing your order.

We strive to ship your items as fast as humanly possible--and try to regularly beat our goal of 48 hours.  Many of our items will leave the warehouse the same day that they were purchased (if your purchase is within working hours before noon).  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at customerservice@blinesupply.com

We want this to be one of the best purchases that you've ever made!  If you don't completely love your item, we will work with you to get into the right product OR you can simply return it within 30 days of the ship date.

We will work with you to absorb the shipping and restocking fees if you choose to switch to another product with us.  If you end up wanting to return your item, you will be responsible for the shipping in both directions and any applicable restocking fees.

If you'd like a coupon, please email us at customerservice@blinesupply.com, text or call us  877-352-5463 (B LINE) or reach out to us on our live chat and we'll see what we can do.

You can also sign up on our email list -- we often have coupons available there. There are some brands that we are not allowed to use coupons with--in those cases, you will need to personally call us.

We'd love to earn your business for this important purchase and are here to help.

Contact Details

Contact Details

10:00 AM - 06.00 PM
Monday - Friday

Location

Contact Us

Phone: 877-352-5463 (B LINE)
Email: customerservice@blinesupply.com

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